Privacy Policy

Grand Prix Hyundai is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how Grand Prix Hyundai manages personal information. It is structured as follows:

1. Personal information Grand Prix Hyundai collects
2. Use and disclosure of personal information
3. Automated decision making
4. Cookies
5. Links to other websites
6. Marketing
7. Overseas transfers
8. Access and correction
9. Contacting Grand Prix Hyundai and complaints
10. Changes to Privacy Policy

1. Personal information Grand Prix Hyundai collects

The main types of personal information Grand Prix Hyundai collects and holds are:

• contact and identification information for individuals seeking to buy or sell vehicles with Grand Prix Hyundai such as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
• vehicle and servicing details for Grand Prix Hyundai's customers including vehicle registration, vehicle purchase details, service appointment bookings;
• finance details for Grand Prix Hyundai's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
• contact details for individuals working for Grand Prix Hyundai's business partners and suppliers;
• information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
• other information provided by individuals while interacting with Grand Prix Hyundai.

Grand Prix Hyundai collects personal information in the course of running its business in a range of different ways, typically through:

• interactions with individuals (e.g. through any records Grand Prix Hyundai keeps of telephone calls, or emails received, or messages sent to Grand Prix Hyundai or posted on Grand Prix Hyundai's pages on social media);
• Grand Prix Hyundai's website;
• use of social media;
• employment applications;
• third party service providers; and
• provision of customer service and support.

Where practicable, Grand Prix Hyundai collects personal information in connection with running its business directly from the individual concerned. On occasion Grand Prix Hyundai may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

Grand Prix Hyundai stores personal information in electronic and paper form.

Grand Prix Hyundai uses and discloses personal information as follows:

• to source vehicles and sell them to Grand Prix Hyundai's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
• to manage arrangements with Grand Prix Hyundai's customers and prospective customers;
• to obtain products, services or information from Grand Prix Hyundai's suppliers;
• to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information Grand Prix Hyundai knows about them);
• to operate and manage Grand Prix Hyundai's website, social media and other communications and media channels;
• subject to applicable laws, to conduct marketing;
• for processing and assessing employment applications; and
• for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to Grand Prix Hyundai. For example, Grand Prix Hyundai may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. Grand Prix Hyundai also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

Grand Prix Hyundai uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information Grand Prix Hyundai uses in the operation of the computer program is browsing history on Grand Prix Hyundai's websites, name, contact information, and other information you may input into Grand Prix Hyundai's websites. The level of human oversight Grand Prix Hyundai provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by Grand Prix Hyundai's staff.

4. Cookies

Grand Prix Hyundai uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by Grand Prix Hyundai's web server. Grand Prix Hyundai may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on Grand Prix Hyundai's platforms and those social media platforms. Grand Prix Hyundai's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of Grand Prix Hyundai's website.

5. Links to other websites

Grand Prix Hyundai's website may contain links to third party websites. Grand Prix Hyundai does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from Grand Prix Hyundai and do not wish to receive these communications from Grand Prix Hyundai in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to Grand Prix Hyundai.

7. Overseas transfers

Grand Prix Hyundai's website/s are hosted in Australia. On occasion, a third party service provider Grand Prix Hyundai engages or that Grand Prix Hyundai is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information Grand Prix Hyundai holds about them by contacting Grand Prix Hyundai during business hours on (07) 5327 2100 or via the contact page.

Grand Prix Hyundai may require an individual making a request to verify their identity before processing their request.

Grand Prix Hyundai will aim to respond to all requests promptly and within 30 days.

Grand Prix Hyundai may refuse a request where permitted or required by law. Grand Prix Hyundai will comply with any regulatory requirement to give reasons for its decision.

9. Contacting Grand Prix Hyundai and complaints

If you have any queries, concerns or complaints about how Grand Prix Hyundai handles your personal information please contact Grand Prix Hyundai during business hours on (07) 5327 2100 or via the contact page. Grand Prix Hyundai may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that Grand Prix Hyundai can understand the nature of your concern. In most cases, Grand Prix Hyundai will ask that you put your request in writing.

Grand Prix Hyundai takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by Grand Prix Hyundai's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

• Phone: (07) 5327 2100
• Mailing Address: 89 Lear Jet Dr, Caboolture, QLD, 4510

10. Changes to Privacy Policy

Grand Prix Hyundai may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.